| Course Name |
Telephone Skills Course - Fully customised Telephone Skills Programme |
| Category |
Communication Skills > Telephone Techniques |
| Comments |
Focus Training are Telephone Skills Training specilaists and will design a fully customised Telephone Sales training course for your group. Your Telephone Skills course will improve your team's focus, telephone skills, best practice and use of high quality standards. Your group will workshop, role-play and improve their real telephone calls, from easy situations, to difficult callers or problem situations.
http://www.focustraining.ie/focus/Main/cust_serv_exc_dir_tel.htm |
| Delivery mode |
Classroom based |
| College Name |
Focus Training |
| Additional Price Information |
Programmes designed for your group - Group size 10 - 12 |
| Course Duration |
1 Day |
| Course Times |
9.00 - 5.00 |
| Career Path |
The Telephone Skills course is designed for your group and your situation.
http://www.focustraining.ie/focus/Main/customer_service_excellence.htm |
| Course Contact |
Kate Tammemagi |
| Course Contact No. |
01 8431330 |
| Course Contact Email |
kate@focustraining.ie |
| Course WebURL |
www.focustraining.ie/focus/Main/cust_serv_exc
_dir_tel.htm |
