| Course Name |
Customer Technical Support |
| Category |
Effective Communication |
| Comments |
Customised Technical Support or IT Support training courses designed for your team. The team will work together to improve their customer focus, best practice, language style and their approach for your real situations.
They will workshop, role-play and improve easy queries, difficult customers and problem situations.
Focus Training have 10 years experience working in partnership with clients to design and deliver training interventions that achieve real results.
|
| Delivery mode |
Classroom based |
| College Name |
Focus Training |
| Additional Price Information |
Programmes designed for your group - Group size 10 - 12 |
| Course Duration |
1 Day |
| Course Times |
9.00 - 5.00 |
| Career Path |
The course is provided in-house, with your situations as programme material can be designed for any level - from beginners to very experienced personnel.
http://www.focustraining.ie/focus/Main/customer_service_excellence.htm |
| Course Contact |
Kate Tammemagi |
| Course Contact No. |
01 8431330 |
| Course Contact Email |
kate@focustraining.ie |
| Course WebURL |
www.focustraining.ie/focus/Main/customer_serv
ice_excellence.htm |